Shizuka Sweater

Home delivery available in mainland France, Belgium, and Switzerland.


Delivery

Deliveries are made within the following timeframes for all orders placed before noon:

Standard home delivery: within 5 to 8 business days. FREE

Home deliveries take place Monday to Friday, excluding public holidays.


Exchanges & Returns

You have 14 days from the date of receipt of your order to generate your prepaid return label (excluding Outlet items).

Any item exchanged or returned must be new, in its original packaging, and with its tag.

Online exchanges are only eligible for a size change on an item.


Online

Declare your return via our Narei.fr website by going to the contact form.

Prepare your return package by following our team's instructions.

Ship your package.

Once your return is received and processed by our logistics teams, your refund will be effective within 2-7 days.